Returns & Money back

All sales of loose tea and snacks are final. To avoid misunderstandings regarding the taste or quality of our order, we encourage you to order tea samples before making larger orders.

All sales of non-fragile accessories are final.

Fragile items such as tea pots which are damaged due to shipping may be exchanged or money refunded if we are notified within one week of receipt.

There could be exeptions. Please feel free to contact us and we will be happy to assist you.